New Cricut machines purchased from authorized sellers come with a specified period of warranty from the date of purchase. Select your product below to view the warranty information.

MadzScapes is an authorised seller of Cricut products South Africa  https://www.thewholesaler.biz

Cricut Joy™ ONE (1) YEAR LIMITED WARRANTY This LIMITED WARRANTY is between you and Cricut, Inc., d/b/a CRICUT®. Your Cricut Joy™ machine (the Product) is guaranteed against defects in materials and workmanship for a period of one (1) year from the date of its original retail purchase ("Warranty Period"). If a defect arises during the Warranty Period, Cricut, at its option, will (1) repair the Product at no charge using new parts or parts that are functionally equivalent to new in performance, (2) exchange the Product with a functionally equivalent product that is new or equivalent to new in performance, or (3) refund the original purchase price. This Warranty excludes damage from abuse, accident, misuse, physical and/or software modifications, or other causes that are not defects in materials and workmanship. Exposure to a temperature in excess of (110°F/43°C) voids this Warranty. Any recovery is limited to the original purchase price. No other person/entity may modify this Warranty, and your retail seller is solely responsible for any other warranties. This Warranty applies to the Cricut Joy™ machine. It does not apply to blades and blade housings, accessories, packaging, software, tools, materials, or other non-machine items. Cricut does not guarantee or warrant uninterrupted use of Product or its supporting software TO THE EXTENT PERMITTED BY APPLICABLE LAW, CRICUT IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF PRODUCT. THE WARRANTY AND REMEDIES DESCRIBED ABOVE ARE EXCLUSIVE OF ANY OTHER WARRANTIES AND REMEDIES, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CRICUT DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ALLOWED AND DISCLAIMED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country, where some limitations or exclusions are not allowed under local laws. This may include the length of the warranty. This Warranty only applies to the country of Product's intended sale. Country-specific warranty information for Canada, the European Union countries and the United Kingdom can be found at cricut.com/warranty. THIS WARRANTY DOES NOT MODIFY OR AMEND YOUR STATUTORY RIGHTS. In order to obtain warranty service, contact Cricut at (877) 727-4288. Proof of purchase may be required to verify warranty eligibility.

You can learn more about how your Warranty will be serviced by visiting cricut.com/warranty.

This Warranty is issued by: Cricut, Inc. 10855 South River Front Parkway South Jordan, UT 84095 USA 


Note: Cricut Materials and Accessories do not come with a warranty.

However, if you experience any difficulties with your item(s), please contact Member Care for assistance.

More details about the warranty can be accessed here by clicking the below link to go to the official Cricut page 


More Warranty Information